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Overview

While we primarily operate in Australia, we recognize the importance of the General Data Protection Regulation (GDPR) for visitors from the European Economic Area. This page outlines how we handle personal data in accordance with GDPR principles.

Legal Basis for Processing

We process personal data under the following legal bases:

Your Rights Under GDPR

If you are located in the European Economic Area, you have the following rights:

Right to Access

You may request confirmation of whether we process your personal data and obtain a copy of the data we hold about you.

Right to Rectification

You may request correction of inaccurate personal data or completion of incomplete data.

Right to Erasure

You may request deletion of your personal data when it is no longer necessary for the purposes collected, you withdraw consent, or you object to processing.

Right to Restriction

You may request limitation of processing in certain circumstances, such as when you contest the accuracy of data or object to processing.

Right to Data Portability

You may request to receive personal data you provided in a structured, commonly used format and transmit it to another controller.

Right to Object

You may object to processing based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.

Data Protection Officer

For GDPR-related inquiries or to exercise your rights, contact us at [email protected] with "GDPR Request" in the subject line.

Data Transfers

Personal data collected through this website is processed and stored in Australia. If data is transferred outside the EEA, we ensure appropriate safeguards are in place to protect your information in accordance with GDPR requirements.

Automated Decision-Making

We do not engage in automated decision-making or profiling that produces legal effects or similarly significantly affects individuals.

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify the appropriate supervisory authority within 72 hours and inform affected individuals without undue delay.

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority in your country of residence, place of work, or where an alleged infringement occurred.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.

Contact for Data Protection Matters

To exercise any of your rights or for questions about data processing:

Email: [email protected]
Subject: GDPR Request

We will respond to your request within one month of receipt, with possible extension to two months for complex requests.